INFORMATION

Essential Information

Times

Please check individual show listings for entry times. Last entry will be 15 minutes after the headliner takes to the stage. Full stage times are released closer to the event.

Age Restrictions
Children under 14 years of age (aged 5-13) must be always accompanied by a parent or guardian (18 or over) and will need to purchase a full-price ticket. Children under 5 are not permitted. Live at Ludlow Castle does not accept any parental or supervisory duty of care of liability for any under 18’s on-site.
A check 25 age verification policy will be in operation for the sale or supply of alcohol. The Promoters reserve the right to refuse to serve alcohol to those that are intoxicated, or are likely to become intoxicated if further alcohol is served

Prohibited Items

Live at Ludlow Castle is a series of live music events taking place within the grounds of Ludlow Castle. Please note, all events are standing events and seating will not be provided or permitted into the venue.

Your safety at Ludlow Castle is paramount and we continuously liaise with the appropriate authorities to ensure robust security measures are in place. To ensure this is a safe environment mandatory bag searches will be carried out and we may search you, your clothing or other items.

Several items are prohibited; these include but are not exhausted to:

Glass,
Alcohol,
Perfumes in glass bottles
Aerosols
Toiletries over 100ml
Food & Drink – should you need to bring an item of food or drink with you due to medical or religious requirements, please contact the event organiser prior to arrival.
Large, professional cameras,
Recording equipment,
Chairs & foldout blankets,
Large sports umbrellas (small, handbag sized umbrellas are permitted),
Bags larger than A3 size (30cm x 42cm x 19cm)

For a full list of prohibited items please visit our terms & conditions.

Ticket Information

Post code pre-sale

Residents with postcodes SY7, SY8, HR6, DY14 & WR15 are entitled to an exclusive pre-sale ahead of tickets being released on general sale.

Postcode presale tickets must be purchased through the 'postcode presale link'.

Step 1 > Click the 'events' section on our website.

Step 2 > Click the 'Buy postcode presale' link for the relevant show you wish to purchase.

Step 3 > Enter the first part of your postcode (SY7, SY8, HR6, DY14 or WR15) into the 'use code' box.

Step 4 > Select your choice of ticket type and proceed to purchase.

Please note, the first part of your postcode must match the billing address used at time of purchase.

Premium Tickets
Premium tickets include:

Premium Entrance (Please note this opens at the same time as all gates)
Premium Hang Out Area located in the Historic Inner Bailey with Private bar products and food offerings (Please note this area does not have a stage view)
Premium Toilets
Premium Standing Viewing Platform (Subject to Capacity). Please note this is not access to front of stage.

The ground in the inner bailey is of varying levels and can be difficult to navigate, therefore these tickets are NOT suitable for customers with mobility issues.

Re-entry
Please be aware there is no readmission after entry.

Ticket enquiries

If you have any ticket related questions, please contact your ticket provider. If you purchased your tickets via See Tickets please visit here.

Ticket Reselling
If you are no longer able to attend you can resell your ticket through our exclusive resale partner, Tixel.

Tixel provides a safe and easy place for you to sell your ticket to another fan or join the waitlist to purchase a resale ticket if one becomes available. Click here to find out more.

For more information on listing a ticket for resale, visit the reselling FAQs here.

Please do not buy tickets from any unauthorised retailers, as they may not be valid. Additionally, please do not buy tickets from anyone on social media, as we do not take responsibility for any tickets purchased from unconfirmed retailers.

Terms & Conditions

To view the event’s terms & conditions please visit this page.

Accessibility
For full access information please visit this page.

On the day facilities

Food & Drink

Food and drink may not be brought into the event. However, a wide range of food and drink options will be available inside, catering to all dietary requirements.

Customers are permitted to bring one empty refillable plastic water bottle (up to 500ml in size), which can be refilled at designated points. Alternatively, customers may bring one unopened plastic water bottle (up to 500ml) into the event.

Should you need to bring an item of food or drink with you due to medical or religious requirements, please email access@futuresoundgroup.com prior to arrival to arrange.

Seating

All music events are standing only, and customers are not permitted to bring their own chairs into the event.

Weather

Live at Ludlow Castle is an open-air event, so please plan for the forecasted weather. Small personal umbrellas are permitted but large golf umbrellas are not.

Travel

Ludlow is a small and beautiful market town, the roads are small and due to this we do anticipate some congestion so please allow adequate time to travel to the event. Please use public transport or travel on foot where

possible.

Car
There are 2 event car parks available, please purchase tickets for the relevant car park based on your direction of travel to the event.

For customers travelling from the south of Ludlow please purchase tickets for the Green Rugby Club Car Park

Location: Ludlow Rugby Club, The Linney, SY8 1EE.
Please follow event traffic signage upon approach and do not follow satnav routes.

Car Park Gates Open: 2pm

Car Park Gates Closed: 11.30pm

No overnight parking.
Please be aware that there is a steep walk up from this car park to the Castle which may not be suitable for those with mobility difficulties and wheelchair users.

For customers travelling from the north of Ludlow please purchase tickets for the Red Cricket Club Car Park

Please follow event traffic signage upon approach and do not follow satnav routes.

Location: Ludlow Cricket Club, Burway Ln, Ludlow SY8 1DT

Car Park Gates Open: 2pm

Car Park Gates Closed: 11.30pm

No overnight parking

Train

Ludlow Train Station is located 0.5 miles from Ludlow Castle. For train times and routes please visit - http://nationalrail.co.uk

Bus
The National Express run coaches into many of the towns in Shropshire, with local links to Ludlow also available.